Job Posting

Client Services

Engineer - Andover, MA

• Responsibilities include:
• Work with Sales to scope customer requirements and prepare projects
• Work with Operations and pre-sales engineering to analyze project components
• Support the sales organization by preparing price quotations, customized proposals, formal RFP and RFI responses (with support from Sales and Operations), presentations, pricelists, workflows and other materials requested by clients
• Interface with the customer as needed
• Coordinate production input for analysis of project materials
• Create streamlined customer solutions in collaboration with Sales and Operations
• Qualifications include:
• Minimum 1-2 years localization experience
• Close attention to detail and ability to meet aggressive deadlines
• Creative and proactive
• Strong initiative and the ability to work independently
• Demonstrated customer service skills
• Strong writing skills
• Experience in process development and improvement
• High level of proficiency in MS Word, Excel, PowerPoint and Project
• Expertise in Translation Memory tools is highly desirable



The ideal candidate will demonstrate an ability to: multitask in a fast-paced environment, work well with people from a variety of different backgrounds and cultures, build relationships with clients and co-workers, work independently and as part of a team, take active measures to solve problems and commit to a high level of service.

If you think you have what it takes to succeed in a dynamic, fast-paced, and rewarding environment, click here.