NEW YORK, New York, October 10, 2005 - Translations.com, one of the world's leading providers of language solutions for business, today announced that its New York office has been awarded ISO 9001:2000 certification. BSI, the world's largest quality management systems registrar, granted this certification after conducting extensive audits of Translations.com's quality management processes. BSI will regularly conduct ongoing audits of Translations.com's operations to ensure continued compliance with the standard as well as continual improvement of their Quality Management System.
The ISO 9001:2000 standard outlines specific organizational requirements that a company must need to be certified. ISO 9001:2000 is geared towards measuring and improving client satisfaction by ensuring that effective quality assurance processes are in place at each step in a production cycle. Additionally, an ISO 9001:2000-certified company must compare internal quality measures with actual client feedback and exhibit a commitment to constant improvement to quality assurance procedures to an unbiased auditor.
In addition to complying with rigorous employee training, client service, language production, project/account management, and quality control procedures, Translations.com also employs a meticulous linguist evaluation/selection process. President and CEO Phil Shawe comments, "Translations.com's attention to detail results in consistency throughout all aspects of our company. Our continued pursuit of ISO Certification is a driving force in our commitment to provide top-notch services to our clients."
About Translations.com
Translations.com is known worldwide for the quality of its software and website localization, as well as its enterprise language solutions for clients in virtually every major industry. Translations.com's business services meet the strategic needs of organizations seeking to communicate and conduct business in international markets. The company has an established global presence on three continents and continues to pioneer new techniques and technologies for the rapid development of multilingual business solutions.
Translations.com is part of the TransPerfect global group of companies. For more information, please visit www.translations.com, or email the company at info@translations.com.