Product Support

Our philosophy is that truly world-class technology companies differentiate themselves with outstanding service and support in a post-sale environment. You'll find we view our clients as lifetime partners and as such, clients enjoy a service level during and after implementation which is every bit as attentive and accommodating as it was in a pre-sale environment.

With appropriately 20 enterprise-level technology products, you find our technicians are not only experts in our technology products, but also possess a deep understanding of the various IT issues that face our customers. We employ state-of-art electronic ticketing systems to ensure that any support requests are dealt with in a streamlined, auditable and timely manner.

Support Contact Information

To contact the support teams on any of the products we sell via email, please click one of the links below:

GlobalLink

• Project Director
• Content Director
• OneLink
• TM Server
• Translation Review Portal
• Term Manager
• GL Portal
• TransStudio

Astoria Software

• Astoria On Demand
• Astoria On Premise

TransPerfect Interactive

• Deal Interactive
• Trial Interactive
• Case Interactive

Alchemy

• Catalyst
• Publisher
• Alchemy Language Exchange

ABREVE

• ABREVE Authoring Tool

To speak with a customer service representative, please feel free to contact our customer support center:

Customer Support
Translations.com
900 Pearl Street, Suite 4
Boulder, Colorado 80302
Tel: (303) 530-9100

Business hours: 9 a.m. to 6 p.m. MST