Business Process Outsourcing
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Business Process Outsourcing

The concept of oursourcing your translation business processes is simple: let Translations.com handle your
language needs so that you can focus 100% of your energy on your core business.

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Machine Translation

TransPerfect QuickTrans, our free translation portal, lets users translate websites and text using our own machine translation as
well as Google Translate and Bing Translator, combined into one easy interface.

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Translations.com is a proven leader in the translation and localization of corporate educational programs for
different languages and cultures.

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Textron

Background

Textron is an international corporation, excelling in the Aircraft, Automotive, Industrial and Commercial Finance markets.

The Link is Textron's internal newsletter that provides information to all employees, worldwide. The Link promotes unity across its various industries and helps Textron employees understand and learn about their colleagues' achievements. Textron and Translations.com have maintained a successful relationship since 1998.

Challenge

  • Work within aggressive deadlines to release The Link to international subsidiaries
  • Recognize when to translate English terms into French or German and when to leave them in English
  • Provide the same level of consistency, service and quality on a quarterly schedule
  • Ensure that the translation team has the marketing and general manufacturing background necessary to understand Textron's various industries
  • Use past experiences with Textron projects to troubleshoot any areas ofconcern at the start of each new project

Solution

A kick-off meeting was held at Textron to review the process, questions and concerns and keep an open dialog between the client and Translations.com.

Following a well-designed and customized process, Translations.com and Textron have worked together to keep each release on time, on budget and linguistically "on" the industry market.

  • People, on-site: Native French and fluent German Project Manager.
  • People, off-site: Native French and native German translation, editing and proofreading teams.
  • This highly challenging project required tight quality control and turnaround time. Our customized translation process addressed the specific needs of Textron and met their budgetary and time constraints. Textron and Translations.com have maintained a very open dialog at project conclusion, and this dialog is carried over to each subsequent issue release. Both teams continue to work together to develop better models, designed for faster turnaround times and top-tier quality and project management practices.

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