Quintiles Transnational

Background

Quintiles Transnational provides a full spectrum of product development and commercialization activities, from early compound development, laboratory services, and regulatory submission through sales and marketing. Headquartered near Research Triangle Park, North Carolina, Quintiles has over 16,000 employees and boasts offices in 50 countries.

Challenge

Specializing in product development services, commercialization, and pharma-bio development, Quintiles is a leading global pharmaceutical firm and member of the Fortune 1000. As such, they understood the need to create a more efficient and structured format for translating worldwide medical content.

• Quintiles' practice of pharmacovigilance involved using a unified set of global Core Operating Procedures to coordinate the clinical and post-marketing safety data collection, processing, and reporting of their marketed medicines. Translations.com was given the job of centrally translating this information into English for review.
• Many of the reports were hand-written and included medical shorthand, calling for qualified linguists with medical backgrounds.
• Hundreds of pages of medical reports containing complex medical terminology had to be translated and checked for accuracy, while technical notes needed to be deciphered and incorporated.

Solution

As a leader in the life sciences industry, Translations.com worked with Quintiles Transnational to create a solution that would accommodate their global growth.

• Translations.com assessed the exact requirements of the firm and developed a customized solution that would streamline the process and deliver the documents in the most functional format.
• A system was developed to submit reports via a secure online portal, increasing overall efficiency and allowing for a full tracking report.
• Translations.com ensured medical consistency of language translations by using linguists with medical degrees in each respective branch of medicine.

Translations.com's strong partnership with Quintiles has resulted in the translation of reports from over ten different countries, including Argentina, Denmark, Hungary, the Netherlands, and Israel.

Back to case studies list.