Management Team

Phil Shawe

Co-CEO

The TransPerfect/Translations.com family of companies was co-founded by Liz Elting and Phil Shawe in 1992. Today, TransPerfect/Translations.com is the world's largest privately held provider of language and business services, and Elting and Shawe continue to run the company's day-to-day operations. Under Shawe’s leadership, TransPerfect/Translations.com has received numerous awards and distinctions. The company is a three-time honoree of the Inc. 5000 Award, a six-time honoree of the Deloitte Technology Fast 500, and has earned multiple Stevie Awards for Sales and Customer Service. Crain's New York Business has ranked TransPerfect/Translations.comas one of the largest privately held companies, as well as one of the largest women-owned companies, seven years in a row. The company was also three times named one of the fastest-growing women-owned/led businesses in North America by Entrepreneur and the Women Presidents' Organization.

In 2008, Shawe was named to the prestigious “40 Under 40 list” by Crain’s New York Business. Shawe has spoken at New York University and Columbia University. He is also a member of the Association for a Better New York (ABNY) and a board member of the Joyful Heart Foundation. Prior to his career in the language services industry, Shawe was a Financial Analyst at Chemical Bank and a Global Custody Consultant at Merrill Lynch. Shawe holds an MBA in Finance and International Business from New York University's Stern School of Business, and he received his BS from the University of Florida where he triple majored in Finance, Marketing, and Risk Management.
 

Elizabeth Elting

Co-CEO

The TransPerfect/Translations.com family of companies was co-founded by Liz Elting and Phil Shawe in 1992. Today, TransPerfect/Translations.com is the world's largest privately held provider of language and business services, and Elting and Shawe continue to run the company's day-to-day operations. Elting has earned numerous awards for her outstanding entrepreneurship, including Working Woman's Entrepreneurial Excellence Award for Customer Service, the Ernst and Young Entrepreneur of the Year Award, and American Express and Entrepreneur’s Woman of the Year Award. Under Elting’s leadership, TransPerfect/Translations.com has received numerous awards and distinctions. The company is a three-time honoree of the Inc. 5000 Award, a six-time honoree of the Deloitte Technology Fast 500, and has earned multiple Stevie Awards for Sales and Customer Service. Crain's New York Business has ranked TransPerfect/Translations.comas one of the largest privately held companies, as well as one of the largest women-owned companies, seven years in a row. The company was also three times named one of the fastest-growing women-owned/led businesses in North America by Entrepreneur and the Women Presidents' Organization.

Elting is profiled in several books, including The New York Times bestseller "Succeed by Your Own Terms" (McGraw-Hill), "Leadership Secrets of the World's Most Successful CEOs" (Dearborn Trade Publishing), and "Straight Talk About Starting and Growing Your Business" (McGraw-Hill). She is featured regularly in the media, including The New York Times, The Wall Street Journal, O (The Oprah Magazine), The Financial Times, Reader’s Digest, and Crain's New York Business. Elting holds an MBA in Finance and International Business from New York University's Stern School of Business and a BA in Modern Languages and Literatures from Trinity College in Hartford, CT.
 

Mark Hagerty

Chief Technology Officer

Prior to joining Translations.com in 2003, Mark Hagerty was the Director of Software Development at eTranslate, directing the development of the industry leading GMS technology that was eventually acquired by Translations.com. Prior to that Hagerty worked for 8 years as a senior software engineer and manager at Adobe Systems, Inc. Mr. Hagerty was in charge of merging the internal customer databases and customer support systems when Adobe acquired Aldus in 1994. He was also one of the developers of the Adobe Type-On-Call product and was a key member of the teams that implemented Peoplesoft and SAP internally. Mr. Hagerty has 20 years of software development experience and is responsible for the technology vision and solutions that make Translations.com an industry leader. Mr. Hagerty holds a BS in Mathematics and Industrial Management from Carnegie Mellon University.
 

Roy B. Trujillo

Chief Operating Officer

Chief Operating Officer Roy B. Trujillo has been with Translations.com since 1999, bringing with him significant experience in areas related to the needs of the rapidly growing family of companies. Prior to his employment with Translations.com, Trujillo served as President and CEO of Leona's Foods, Inc. During his time there, his efforts were largely responsible for transforming a small regional company into a national supplier of high-quality natural food products. The products developed and manufactured by LFI were sold under company owned brands as well as most of the nation's largest retailer's private label programs. Prior to his time at Leona's Foods, he held various technical and management positions at IBM, SBC Communications, and Chase Investment Services. Trujillo earned an MBA in Corporate Finance and Entrepreneurial Studies at New York University's Stern School of Business, and a BS in Industrial Engineering from New Mexico State University.
 

Tim Coughlin

Vice President, Sales

Tim Coughlin holds responsibility for business development, marketing, and strategic partnerships for Translations.com. Mr. Coughlin joined Translations.com in 2000 as the director of corporate communications, bringing six years of marketing and communications experience to the company. Prior to joining Translations.com, Coughlin held senior account positions with leading marketing and public relations firms, including Edelman Public Relations Worldwide and Burson-Marsteller, where he managed programs for clients including LEXIS-NEXIS, Warner-Lambert, Pfizer, and DiscoveryHealth.com. Coughlin graduated from Davidson College in 1993 with a BA in History.
 

Hans Fenstermacher

Vice President

Hans Fenstermacher joined the company in 2006 when Translations.com merged with ArchiText, the company he founded in 1994. Born in Germany, Fenstermacher speaks six languages. Over his 26-year career in the language and content industries, he has worked as a translator, interpreter, and case study writer, including stints with the International Olympic Committee, Turner Broadcasting, and the US Department of Defense. He has been involved in nearly every aspect of the language services industry, from authoring to cultural adaptation to multilingual delivery. Fenstermacher pioneered the ABREVE® process, a proprietary English content globalization system designed to reduce content volume, improve content usability, and optimize content efficiency. Fenstermacher was Founding Chairman of the Globalization and Localization Association (GALA) and is an Associate Fellow of the Society for Technical Communication. He holds a BA from Princeton University and an MALD from the Fletcher School of Law and Diplomacy.
 

Martha Ferro Geller

Vice President, Strategic Accounts

Martha Geller came to Translations.com in 2005 with over 20 years of experience in the translation and multicultural communications industries. In her previous position, at GlobalSight, Geller led the the globalization strategy consulting team and sales efforts for the GMS. Prior to that, as head of account services and sales for YAR, a leading multicultural communications agency, she oversaw launches for L.L. Bean in the Japanese market, Apple Computer's iMac, Nike's Olympic Games 23-language website, and Charles Schwab's corporate identity program for the Chinese markets. Geller's experience also includes working with American Express, Ford, 3M, HP, and Disney, while at Berlitz Translation Services and Euramerica, a division of the Ogilvy Group. Geller received an MA in Translation and Conference Interpretation from the Monterey Institute of International Studies in Monterey, California, following completion of coursework in International Studies at the Universite de Provence in Aix-en-Provence, France.
 

Keith Brazil

Vice President of Technology

Keith Brazil is Vice President of Technology for Translations.com with responsibility for the design, development, QA, and deployment of the GlobalLink suite of products. As well as managing a worldwide team of engineers, designers and support staff, Keith also manages a team of solution engineers and architects whose role is to ensure successful deployments on the client side, as well as acting as a feedback loop for client feature requests. Prior to his current role, Keith was Director of Localization at Translations.com, working closely with the production teams. Before joining Translations.com in 2000, Keith was Computer Aided Translation manager for Berlitz GlobalNET inDublin, Ireland. A native of Dublin, Keith holds a BSc in Applied Computational Linguistics from Dublin City University.
 

Matt Hauser

Vice President, Technology Sales

A ten-year plus veteran of the localization/translation industry, Matt has overseen all facets of technology sales for TransPerfect Translations and Translations.com since 2007. Matt’s Technical Sales Team works closely with the entire global sales force of the TransPerfect family of companies to ensure that the proper combination of GlobalLink™ applications is being presented to both current and prospective clients. Matt also takes an active role in managing enterprise engagements that involve technology, and is involved in both development and implementation of technology-related sales and marketing strategies. In addition to overseeing sales efforts for the GlobalLink™ Product Suite, Matt manages global sales for Alchemy Software, the industry leader in visual translation memory solutions. Matt began his career with TransPerfect Translations in 1996, handling sales for enterprise document translation for the Southeast Region, and moved into website localization and technology sales in 1999 with Translations.com. Currently based in Atlanta, GA, Matt is a graduate of The University of Florida and holds a BA in English.
 

Dan O'Sullivan

Vice President of Sales, EMEA

Dan O'Sullivan has been a senior member of the Translations.com executive team since the company's incorporation in 1999. O'Sullivan came to Translations.com from TransPerfect Translations, where he opened and successfully launched the company's Miami office. His career has been focused on the travel & tourism sector where he has sold and managed some of the largest and most complex projects in the industry for companies such as Royal Caribbean and Hilton International. Currently, O'Sullivan oversees the sales and business development activities for Translations.com in Europe, the Middle East, and Africa. O'Sullivan holds a BA in History from Skidmore College and an MA in Latin American Studies from the University of Florida.
 

Michael Sank

Vice President, Corporate Development

Michael Sank joined TransPerfect as a salesperson in 1997 when he opened the Los Angeles office. He subsequently led the company’s global expansion as Vice President of International Operations, during which time he lived in London, Paris, Frankfurt, and Hong Kong, managing all sales and production in Europe and Asia. In his current role, Sank manages partnerships and other strategic ventures as well as M&A activity – including the company’s mergers with Crimson, ArchiText, iSP, Overtaal, Quagnito, and Iverson. Working with incoming management, he has contributed to the integration, employee retention, growth, and overall success of these merger partners within the TransPerfect framework. In 2009 he served as Chairman of the Globalization and Localization Association (GALA). He holds a BA, with Distinction in English, from San Diego State University.