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Business Process Outsourcing
& Managed Services

Translations.com provides businesses with unrivaled solutions for outsourcing a wide range of functions related to global operations. Combining unparalleled knowledge of industry best practices with next-generation technology tools, our approach to managed services helps our clients achieve a sustainable business advantage.

Localization & Translation Business Process Outsourcing

The concept of outsourcing your translation and localization business processes is simple: Put your entire Translation and Localization Department in the hands of a contractor so that you can focus 100% of your energy on your core business.

Asking Translations.com to completely take over your translation and localization infrastructure may seem like a revolutionary leap—after all, it would mean that your systems, hardware, and even your staff would be controlled by a third party. 

It was certainly a leap for Computer Sciences Corporation (CSC) in 1995 when they successfully pioneered the technique of a fully outsourced IT department for Fidelity & Guaranty Life Insurance Company. Building on the successful origins of the CSC model, the momentum and enthusiasm for outsourcing has gained tremendous steam.

There are two distinct phases in the process of outsourcing your translation and localization department. First, there is a transition phase in which Translations.com operates the localization department much in the same fashion that it has operated previously. Then, after the transition phase is complete, the transformation phase can begin. During this phase, Translations.com improves on the legacy processes and begins to run the department in a more efficient manner.

There is little argument among corporate thought leaders that business process outsourcing is the way of the future. If you would like to discuss how an outsourced solution for your localization requirements may help your business prosper, please contact your nearest Translations.com representative.

Secure Document Hosting

Translations.com is a part of the TransPerfect Global Group, one of the world's preeminent providers of secure document hosting.

Our TransPerfect Interactive division provides secure document hosting to simplify due diligence, organize clinical trials, and facilitate legal discovery. The TransPerfect Interactive suite of document repositories offers user-friendly design combined with optimized technology to facilitate easier management of documents from anywhere in the world.

Hosted in a SSAE 16 Type II certified facility, our secure document hosting services employ multiple layers of  encryption along with advanced intrusion detection and prevention systems to ensure your data is completely secure. Multiple audit and access controls including dynamic watermarking and viewing/access restrictions can also be employed to ensure that your data is disclosed only to the personnel you specify.

Over-the-Phone Interpretation

Over-the-Phone Interpretation (OPI) involves using sophisticated call center technology and highly skilled staff to match callers with qualified over-the-phone interpreters. As the world's largest privately held translation company, Translations.com has the global resources and technology to connect our clients to over-the-phone interpreters with specific subject-matter expertise in more than 100 languages—within 30 seconds.

At Translations.com, our Over-the-Phone Interpretation Call Center is staffed with operators, interpreters, supervisors, managers, interpreter liaisons, scheduling analysts, telecom specialists, and technical engineers—24 hours per day, 7 days per week, 365 days per year.

All of our over-the-phone interpreters have in-depth knowledge of the subject matter you and your callers require, giving you the necessary confidence to select Translations.com's Over-the-Phone Interpretation division for all your communications needs.